Living in Michigan or Toledo, Ohio only.

The Sales Coordinator plays a vital role in supporting the sales team and ensuring the smooth functioning of sales operations. This position involves coordinating various activities to enhance sales effectiveness, maintaining customer relationships, and providing administrative support to the sales team. The Sales Coordinator acts as a liaison between internal departments and external clients to facilitate efficient communication and seamless sales processes.

Responsibilities:

Sales Support: Assist the sales team in achieving their targets by providing administrative and logistical support, including but not limited to:

• Coordinating sales meetings, appointments, and events.
• Assisting with the preparation and distribution of sales presentations, proposals, and contracts.
• Managing and organizing sales-related documentation, such as price lists, product catalogs, and promotional materials.
• Generating and analyzing sales reports to identify trends, opportunities, and potential areas of improvement.

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Order Processing: Ensure timely and accurate processing of sales orders from receipt to delivery by:

• Collaborating with internal departments (such as production, logistics, and finance) to coordinate order fulfillment.
• Monitoring order status and resolving any issues or discrepancies that may arise.
• Maintaining up-to-date records of customer orders, invoices, and shipment details.

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Customer Relationship Management: Build and maintain strong relationships with customers by:

• Providing exceptional customer service and promptly addressing inquiries, concerns, and requests.
• Assisting in resolving customer complaints or issues, working in collaboration with the sales team and other relevant departments.
• Keeping customer databases and contact information up to date.

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Sales Reporting and Analysis: Compile and analyze sales data to generate meaningful insights and support decision-making processes, including:

• Tracking sales performance metrics, such as revenue, sales volume, and conversion rates.
• Assisting in the preparation of sales forecasts, budgets, and targets.
• Conducting market research and competitor analysis to identify market trends and opportunities.

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Sales Team Coordination: Facilitate effective communication and collaboration within the sales team by:

• Scheduling and organizing team meetings, conferences, and travel arrangements.
• Acting as a central point of contact for internal and external stakeholders, ensuring timely and accurate communication.
• Assisting in the onboarding and training of new sales team members.

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Qualifications:

• High school diploma or equivalent; a degree in business administration or a related field is a plus.
• Proven experience in a sales support or coordination role.
• Strong organizational and multitasking skills, with the ability to prioritize tasks and meet deadlines.
• Excellent communication and interpersonal skills, with the ability to build rapport with customers and internal stakeholders.
• Proficiency in using CRM software and MS Office applications (such as Word, Excel, and PowerPoint).
• Analytical mindset with the ability to interpret sales data and generate meaningful insights.
• Attention to detail and accuracy in maintaining records and processing orders.
• Ability to work both independently and collaboratively within a team environment.

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Note: This job description is a general outline of responsibilities and qualifications and is not exhaustive. Other duties may be assigned as required to meet the needs of the sales department and the organization.

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Salary $40,000